Account Manager

Cebu

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About Amihan

Amihan is a Filipino term describing the season dominated by favorable trade winds. Our name is an homage to local merchants trading goods throughout Asia, consequently bridging the region with the world.

For the past few years, Amihan Global Strategies has been charting a similar path — connecting the Philippines with the global economy by leveraging international expertise and local knowledge to transform how we do (and change) business in the Philippines and ASEAN.

We connect the region’s top enterprises with resilient technologies and innovative insights. In this process, we transform industry players into game changers, and champion a new playing field in the Philippines.

Core Responsibilities:

Management of Scope of Work:

  • Ensuring contracts are carried out according to agreed terms
  • Ensure that contract terms and conditions are met
  • Assisting customers with using our services throughout projects

Management of Client Relationship:

  • Foster positive relationships with our customers as their primary point of contact
  • Help clients implement services and plan projects effectively
  • Address customer issues with speed and efficiency
  • Prepare reports on project performance

Management of Business Relationship:

  • Helping solve client problems and managing financial aspects of contracts
  • Manage invoices and bills for assigned customers
  • Identify upselling and cross-selling opportunities
  • Work with sales teams to generate new business

Qualifications and Skills:

  • Proven experience as an Engagement Manager
  • Project management experience
  • Background in sales and customer service is a plus
  • Proficient in MS Office and CRM/project management software
  • Technology savvy and willingness to learn new technology platforms
  • Strong organizational and multitasking skills
  • Customer-oriented approach
  • Excellent verbal and written communication abilities
  • Sharp business acumen
  • Problem-solving aptitude
  • BSc/BA in Business or similar field

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