In today’s digital ecosystem, being able to bring enterprise content management and process together is critical. Businesses require a unified platform that will allow them to effectively manage content, transform business processes into digital workflows, and securely govern information.

This is where Alfresco comes in.

Alfresco offers a digital business platform — the Alfresco Digital Business Platform — an “agile and completely open platform that allows the rapid development of intelligent process, content, and information governance solutions.”

At its heart is Alfresco Content Services, which is a full-featured Enterprise Content Management (ECM).

Alfresco Content Services (ACS) provides “open, flexible, highly scalable ECM capabilities”. It includes a centralized content and metadata repository. A web interface named “Alfresco Share” or sometimes just Share has the ability to define automated business rules and full-text indexing provided by Apache Solr. It’s typically implemented as a document management and records management solution.

Alfresco Digital Business Platform also includes Alfresco Process Services and Alfresco Governance Services.

Built on Activiti, an open source, Java-based process engine, Alfresco Process Services (APS) offers an enterprise-class, highly customizable workflow and business process management solution. It features tools “that make it easy to model, deploy and update critical business processes” such as graphical design tools, forms and rule editors, and data integration. 

Alfresco Governance Services (AGS) is an add-on software application that provides record management functionality to address information governance requirements.

All of Alfresco solutions are open, scalable, and modular — allowing businesses to customize and extend the platform to meet changing and growing requirements.

 

Alfresco and its many functions as logos

Business Processes Made Simple

Our Digital Transformation team has implemented Alfresco as a Document Management System, Enterprise Content Management Platform, and Content Services Platform for our enterprise clients to help them modernize operations and achieve efficiencies.

One such project involved the implementation of Alfresco to enable a paperless, modern, online insurance marketplace platform. The platform offers a one-stop-shop for travel, health, motor vehicles, and property insurance. Using Alfresco’s process automation and rich document management capabilities, Amihan worked with the client to automate processes such as enrolments, e-policy provisioning, as well as the creation of online official receipts. In addition, we built a wizard that recommended products to customers based on their needs.

Another project where we had utilized Alfresco was for a loan application program. The use case was to facilitate and quickly spin up bank loan applications via the platform. Alfresco works in the background — automating everything from document retrieval to records management.

Bank employees, officials, and committee members who make the decisions on loan grants are now able to collaborate easily and track updates regarding the loan application in a digital manner. This has significantly improved turnaround time and they’re now able to serve their customers better.

 

Streamlining Business for the Future

Alfresco offers a set of solutions– including Enterprise Content Management Software and Alfresco Process Services– that helps organizations accelerate the flow of business. Amihan has the capabilities and experience to help you implement Alfresco and accelerate transformation. As an Alfresco System Integration Partner, we deliver consulting and engineering capabilities necessary to deploy Alfresco-based solutions.

Our digital transformation team at Amihan has been helping clients with Alfresco implementation services, including Alfresco Content Services, as well as Alfresco Process Services for years. 

If you want to learn more about Alfresco or need help to implement Alfresco for your business, please get in touch with our team.


Renan Mendoza works as the Lead Business Analyst for Amihan. His interests include backyard astronomy, travelling and cultures, performing arts, cooking and playing sports such as basketball and swimming. Connect with him through LinkedIn.