Amihan Global Strategies to Participate in Smart Digital Retail Philippines 2023

Macel Legaspi to lead a panel on Reinventing Customer Experience in the Digital-first Era

Manila, Philippines, April 5, 2023 – Amihan Global Strategies Phils. Inc. (Amihan), a global technology consulting and services company, is thrilled to participate in a Smart Digital Retail Philippines panel that will explore the challenges and opportunities in providing engaging customer experiences in a digital-centric world. Amihan’s Director for Marketing, Macel Legaspi, will moderate the panel on “Reinventing the Customer Experience in the Digital-First Era“, which takes place on April 13, 2023, Thursday at 4:40 pm at the Heritage Hotel Manila.

This panel discussion will bring together industry experts to share insights and strategies on how retail businesses adapt to the changing digital landscape and address evolving customer expectations. The discussion will explore how retailers leverage the latest technologies and best practices to create seamless customer experiences that drive engagement and loyalty.

Panelists include: 

• Paul Mendoza, Co-Founder and CEO of Hyperdrv Digital Inc.
• Carlo Dalusong, President and CEO of Bladegrass Technologies
• Timothy Justin Tuason, Commercial Director of Shopback Philippines
• Khoo Chia Ching, Marketing Manager of Zoho APAC
• Sundeep Malik, Lead Solution Consultant SEA of Adobe
• Rosalind Acosta Michael, Country Manager of MACROKIOSK
• William Gan, Regional Partnerships Lead- SEA of Scandit

“Because people are so reliant on technology today, designing low-friction customer experiences is critical for retailers,” Macel said. “There are several challenges, but if you listen to the experts and have an environment that allows you to experiment and fail fast, you can succeed faster.”

“Retail digital transformation is accelerating in the Philippines. I am so excited to hear from and discuss with change-makers and leaders their thoughts about hyper-personalization, phygital retail, Web 3.0, the metaverse, AI, and immersive shopping. I look forward to hearing more about real-world retail use cases of data analytics.”

Customer experiences go far deeper than adding digital channels. “Our data and architecture capabilities, combined with our rapid, iterative engineering approach, help companies to build lean systems and a robust data infrastructure.” Amihan President and CEO Jerry Rapes said. “These are critical pillars for driving excellent customer experiences.”

To attend the session, please register here. 

If you have any questions about the event or how Amihan may be able to help, please reach out to Macel via her LinkedIn profile.

About Smart Digital Retail Philippines:

Smart Digital Retail is excited to announce that the 2023 Edition of Smart Digital Retail Philippines will be hosted in the Heritage Hotel Manila on April 13, 2023. Expect to see senior profile delegates, refreshing discussions, and discover innovative business plans, processes, and new technologies that will unlock new ways of running retail businesses in the Philippines. 

Over 100 company delegates and 20 solutions providers will be present during the event. 

About Amihan Global Strategies: 

Amihan is a global technology consulting and services company that helps companies craft data-driven digital experiences. We partner with our customers to transform and enable their businesses by unlocking the value of technology and their data.

Our team is comprised of strategists, practice executives, engineers, cloud technologists, analysts, and data scientists and engineers with a 10-year track record of delivering innovation and value for our worldwide clients. Our expertise spans various industries, including Finance, Insurance, Utilities, IT Services, and Retail.

Discover more about Amihan through our website: https://amihan.net