ACCELERATE GROWTH WITH OUTSOURCING 

Call Center Outsourcing Services icon | Amihan Global Strategies

Achieve Cost Savings and Build Lasting Value

Through our call center services, we help you seize opportunities and accelerate growth while minimizing costs and providing faster response times and better experiences to your customers.

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Your partner for all your call center
and back-office outsourcing needs.

Amihan is a recognized digital transformation partner delivering outsourcing services in the Philippines to clients worldwide.

We provide end-to-end outsourced services from call center services to back-office services to help you achieve cost savings and accelerate growth.

Amihan Outsourcing Services

Trusted by enterprises and global clients for over a decade, Amihan provides a suit of outsourcing services, including call center services, non-voice, back-office services, and e-commerce support services.

Inbound Call Center Services phone icon | Amihan Global Strategies

Inbound Call Center Services

Delivery Information and Status, Reservation and Bookings, Customer Service Support, Technical Support Services, Order Processing, Live Answering, Email Support, Live Chat Support
Ecommerce Customer Support Call Center Services ecommerce icon | Amihan Global Strategies

E-Commerce Customer Support

Order Taking, Order Tracking and Fulfillment, Inbound Call Response, Replacements and Refund Assistance, Promotional Calls, Account Management, Customer Service Support
Outbound Call Center Services phone icon | Amihan Global Strategies

Outbound Call Center Services

Appointment Setting, Cold Calling, Telesales, Payment Reminder, Customer Surveys
Non Voice Call Center Services chat icon | Amihan Global Strategies

Non-Voice Call Center Services

Back Office Outsourcing, Content and Data Management, Technical Support Services, Live Chat Support, Email Support
Voice Call Center Services phone icon | Amihan Global Strategies

Voice Call Center Services

Delivery Information and Status, Customer Service & Help Desk Support, Technical Support Services, Reservations and Bookings, Appointment Setting, Payment Reminders
Back Office Call Center Services back office icon | Amihan Global Strategies

Back Office Outsourcing Services

Research and Information Gathering, Data Entry and Management

Our Featured
Outsourced Service

Get 24/7 help desk support for $1500 per month.*

Looking for a pool of experienced professionals to help you with 24/7 technical support? We got you covered.

Outsource your call center requirements to us and we’ll help you achieve cost savings and accelerate growth.

*Level 1 help desk support for a maximum of 20 support tickets per week.

“We are very happy with our partnership with Amihan. They have met all our deadlines and exceeded our expectations in quality.”

-CEO, Top IT Staffing Services Provider in the US

World-class Outsourcing Services

With 24/7 coverage, a team of highly skilled specialists, and more than 10 years of proven track record delivering world-class outsourcing services, we are well-positioned to serve an increasing demand for onshore and offshore business process outsourcing services in the Philippines, addressing a variety of needs.

Why you Should Outsource Call
Center Services to Amihan

Call Center Outsourcing Services cost savings icon | Amihan Global Strategies
Call Center Outsourcing Services 24/7 operations icon | Amihan Global Strategies
Call Center Outsourcing Services in the Philippines english proficient agents icon | Amihan Global Strategies
Call Center Outsourcing Services in the Philippines skilled workforce icon | Amihan Global Strategies

Cost Savings

24/7 Operations

High English Proficiency

Skilled Workforce

Reduced overhead costs as there no costs involved in hiring and training
Round-the-clock operations regardless of time zone
Excellent English communication
skills
Access to resources with specialized skill sets, natural warmth, and customer service orientation
Call Center Outsourcing Services cost savings icon | Amihan Global Strategies

Cost Savings

Reduced overhead costs as there are no costs involved in hiring and training
Call Center Outsourcing Services 24/7 operations icon | Amihan Global Strategies

24×7 Operations

Round-the-clock operations regardless of time zone
Call Center Outsourcing Services in the Philippines english proficient agents icon | Amihan Global Strategies

High English Proficiency

Excellent English communication skills
Call Center Outsourcing Services in the Philippines skilled workforce icon | Amihan Global Strategies

Skilled Workforce

Access to resources with specialized skill sets, natural warmth, and customer service orientation