INBOUND CALL CENTER SERVICES

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Improve Customer Experiences

Amihan has extensive experience providing inbound call center outsourcing services to global customers.

When you outsource inbound call center services to us, our team can help you enhance customer experience, increase customer retention, and improve operational efficiency.

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Inbound Call Center Services

Our highly-trained contact center agents can handle varied multi-channel inbound contact center requirements, such as:

  • Delivery Information & Status Requests
  • Reservations and Bookings
  • Order Processing
  • Customer Service Support
  • Technical Support
  • Inquiry Handling & Answering Services

Our Featured Outsourced Service

Get 24/7 help desk support for $1500 per month.*

Looking for a pool of experienced professionals to help you with 24/7 technical support? We got you covered.

Outsource your call center requirements to us and we’ll help you achieve cost savings and accelerate growth.

*Level 1 help desk support for a maximum of 20 support tickets per week.
Contact us for more pricing options

“Amihan team is critical to our operations. They’ve helped us provide faster response times and reduce the cost of support.”

– CEO, Software application provider based in the US

World-class Outsourcing Services

With 24/7 coverage, a team of highly skilled specialists, and more than 10 years of proven track record delivering world-class outsourcing services, we are well-positioned to serve an increasing demand for onshore and offshore BPO services in the Philippines, addressing a variety of needs.

Why you Should Outsource Call
Center Services to Amihan

Call Center Outsourcing Services cost savings icon | Amihan Global Strategies
Call Center Outsourcing Services 24/7 operations icon | Amihan Global Strategies
Call Center Outsourcing Services in the Philippines english proficient agents icon | Amihan Global Strategies
Call Center Outsourcing Services in the Philippines skilled workforce icon | Amihan Global Strategies

Cost Savings

24/7 Operations

High English Proficiency

Skilled Workforce

Reduced overhead costs as there are no costs involved hiring and training
Round-the-clock operations regardless of time zone
Excellent English communication skills
Access to resources with specialized skill sets, natural warmth, and customer service orientation
Call Center Outsourcing Services cost savings icon | Amihan Global Strategies

Cost Savings

Reduced overhead costs as there are no costs involved in hiring and training
Call Center Outsourcing Services 24/7 operations icon | Amihan Global Strategies

24×7 Operations

Round-the-clock operations regardless of time zone
Call Center Outsourcing Services in the Philippines english proficient agents icon | Amihan Global Strategies

High English Proficiency

Excellent English communication skills
Call Center Outsourcing Services in the Philippines skilled workforce icon | Amihan Global Strategies

Skilled Workforce

Access to resources with specialized skill sets, natural warmth, and customer service orientation