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Maintenance and Support Engineer – L2

We are looking for an Maintenance and Support Engineer to join our Technology team.

The successful candidate will be responsible for handling tickets escalated by the Maintenance and Support Engineer – L1, troubleshoot and provide incident report (live documents) timelines to Maintenance and Support Engineer – L1, and guide the L1s in troubleshooting encountered issues. They must also be able to assess systems to identify potential weaknesses or problems and are responsible for maintaining cloud computing systems. L2s must also be ready to do on-site installation.

Skills and experience the Maintenance and Support Engineer must possess include:

  • Bachelor’s degree in any IT or computer related degree
  • Have at least 2-3 years of work experience, specializing in networks, systems, and infrastructure, or equivalent
  • Capability to do Advanced Linux System Administration
  • Experience in Openstack, Ceph, and Kubernetes. SQL is a plus.
  • Strong interpersonal skills, ability to work with and manage cross-functional teams
  • Strong verbal and written communication, and listening skills
  • Customer Service oriented, with strong problem solving and organizational skills


Explore Amihan Careers

Trust is a key component of our culture and we are looking for people who can be trusted to deliver for our global customers. Everyone plays a role, working relentlessly towards a common goal.

You:

  • Have a passion for digital and technology
  • Think every task whether big or small deserves the same care and attention
  • Think out of the box
  • Are a problem-solver, an innovator, and a forward-thinker

Explore our open positions today.

Job Openings

Amihan is constantly searching for hardworking and capable individuals looking to make things happen.

Before sending your applications, please take time to read more about the specific job role by clicking on the corresponding link. When finished, fill out the form and attach your latest resume / CV and a cover letter indicating your interest and why you are a good fit for the position.

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