NCS AND ALFRESCO

NCS is a multinational technology and communications company headquartered in Singapore. NCS offers services to help clients across the APAC region accelerate their digital transformation journeys. 

The company has experts that rely heavily on proper and strict documentation of every project. These confidential documents of NCS are stored on their on-premise Sharepoint, with over 7,000 employees using it to access files.

NCS’s IT team wanted to implement a centralized storage solution with governance management to reduce business risk and strengthen compliance. Amihan was brought in to figure out how NCS and Alfresco can work together.

Amihan was approached by NCS to help them in installing and configuring the deployment of Alfresco Content Services (ACS) for their servers. 
ACS is a full-featured enterprise content management system that allows organizations to create and manage content, scan and capture important documents, collaborate with colleagues, and provide information governance.

The project with NCS involved the deployment and configuration of the ACS platform in enabling and consolidating access to NCS’s extensive documents. The project also highlighted the need to provide appropriate permissions and access based on user roles.

Amihan’s engineers assisted the NCS infrastructure team in installing their instance of ACS, which included proper installation, configuration, and further integrations with the company’s systems. The Sustaining Engineering team (SEG) also led and conducted further optimization of NCS’s infrastructure to better utilize ACS.

As part of its optimization efforts, the SEG team recently implemented improvements to NCS’s system- a data backup solution and Alfresco Desktop Sync installation:

Following the successful completion of the migration and optimization processes, NCS continues to run ACS on its infrastructure without any issues. This is attributed to the exceptional performance of the SEG team, earning Amihan a long-term maintenance and support agreement with NCS.

As a result of the engagement, NCS can leverage its technology and expertise to better serve its partners.

Create better business processes and workflows with Alfresco. Consult with our team of experts and engineers to deliver new ways of delighting your customers.